Privacy notice.

Reading this site needs nothing from you. It sets no tracking cookies and runs no advertising or analytics scripts.

When you send an enquiry, save an estimate, book a call or use the ATON Assistant, we keep what you sent so we can reply and plan your project, and we delete it on the schedule below.

The Start a project form collects:

• the kind of project, your budget band and when you need it;
• your description of the project;
• your name, your email address and, if you give it, your company;
• any PDF files you attach, such as a scope of work;
• the page you came from, a saved estimate or starter package if you attached one, and whether the form was filled in from an ATON Assistant conversation.

To reply to you, to scope and price the project, and, if we work together, to run it. Your enquiry goes into our customer records, where only staff who handle enquiries can read it. Attachments are stored privately and are opened by those staff through our team portal.

We also check the timeline of each enquiry with an AI model: your description of the project, its attached PDFs and the estimate are sent to Anthropic for that check. Anthropic does not use them to train its models, and the answer is kept with your enquiry.

We send you one confirmation email when you send an enquiry. We do not add you to a mailing list because you wrote to us.

Your network address is used for a few minutes to stop the form being abused, in memory only, and is not stored with your enquiry.

When you save an estimate we keep the choices you made and the result, under a private link only you and anyone you share it with can open. We may also keep a review of its timeline with it. An estimate holds no name or email address unless you send it to us with an enquiry.

To book a Teams call, or to ask for a call on a Saturday, we keep your name, email, company if given, any note, and the time you chose. We email you a link to confirm the booking, and only once you confirm do we create the meeting in our calendar. To show free times we read only whether our calendar is free or busy, never the details of any meeting.

When an enquiry arrives we email ourselves a short notice: the kind of project, the budget band, when it is needed, the industry, how many files are attached and a link to the enquiry in our team portal. It does not include your name, description or files, but its reply-to is your email address. A booked call is also an event in our Microsoft 365 calendar, with your name and email as the guest. These are kept in our Microsoft 365 mailbox and calendar. When a booking is cancelled or deleted, its calendar event is cancelled too, and when you ask us to delete your data we delete these as well.

The ATON Assistant is an AI assistant, built on Claude. What you type is sent to Anthropic to produce its replies, and to nothing else. We do not store the conversation. We keep only counts: how many replies were made each day and what they cost, with nothing that identifies you or what you said. If you send an enquiry the assistant helped you write, the enquiry is kept like any other.

Each kind of data is deleted by a scheduled job when its time is up:

We use these services, each only for the purpose shown:

• DigitalOcean: hosting, the database and private file storage, in Toronto, Canada.
• Cloudflare: delivering the site and protecting it from attacks.
• Resend: sending the confirmation email and our notice of a new enquiry.
• Microsoft 365: our calendar and Teams, for booked calls.
• Anthropic: the ATON Assistant's replies, and checking estimated timelines, including an enquiry's description and attached PDFs.
• Stripe: invoices and card payments, if we work together.

Our database and file storage are with DigitalOcean in Toronto, Canada. Anthropic, Resend and Stripe process what they handle for us in the United States, and Microsoft and Cloudflare may process it in the United States or other countries. Information processed outside Canada is protected by our contracts with those services, but it is subject to the laws of the country where it is held, and the courts and authorities there may be able to reach it.

The site sets one cookie, and only when you use the ATON Assistant: labs_assistant, a random identifier that lets the assistant count requests per visitor and check that the conversation sent back to it is the one it answered. It holds nothing about you, cannot be read by scripts on the page, is sent only to the assistant, and expires after 24 hours. There are no tracking, advertising or analytics cookies.

This site and our services are for businesses and adults. We do not knowingly collect information from anyone under 16. If you think a child has sent us information, write to us and we will delete it.

You can ask to see what we hold about you, to correct it, or to have it deleted, at the address below. We answer within the time the law where you live allows, and within one month at the latest.

This notice is published in English and in French. Both versions are equally authoritative.