Service app with video inspections
Hypothetical. Not a client, not a result.
// The problem
A dealer group's service departments write up inspections on paper, and customers decline recommended work they cannot see while advisors chase approvals by phone.
// What we would build
A technician app for multipoint inspections with photos and short videos, a customer link to see and approve work and pay online, and an advisor board showing every repair order's status, connected to the dealer management system.
// What is in it
- Multipoint inspections on a tablet, with photos and video per item
- Customer link by text to watch, approve or decline each item
- Online payment and digital signature at pick-up
- Advisor board with every repair order's status and wait time
- Sync with the dealer management system for repair orders and parts
- Reporting on approved and declined work by advisor and store
// Stack
- React Native
- Next.js
- PostgreSQL
- CDK or Reynolds DMS integration
- Stripe
- AWS
// estimate
- Build
- ≈ US$137,000 to US$210,000, delivered within 29 weeksCAD 195,200 to 298,600
- Hosting
- ≈ US$492 a monthCAD 700 a month
- Support
- ≈ US$2,500 a monthCAD 3,565 a month
Prices in your currency are estimates from today's Bank of Canada rate. All invoicing is in CAD or USD.
Timeline by milestone
- Discovery
- 2.9 to 3.4 weeks
- Design approved
- 6.9 to 12.4 weeks
- Core features
- 1.9 to 2.9 weeks
- Full build
- 1.4 to 1.9 weeks
- First build on devices
- 3.9 to 6.4 weeks
- Testing and fixes
- 0.4 to 0.9 weeks
- Store submission
- 0.9 to 1.9 weeks
- Launch
- 0.9 to 1.4 weeks
Outside our hands, and added to the calendar
- App store review
- 1 to 2 weeks
- API access approved by your DMS vendor
- 1 to 4 weeks
How it is paid
- Deposit 20%
- CAD 39,040 to 59,720
- Discovery 9.2%
- CAD 17,958.40 to 27,471.20
- Design approved 9.2%
- CAD 17,958.40 to 27,471.20
- Core features 7.6%
- CAD 14,835.20 to 22,693.60
- Full build 5%
- CAD 9,760 to 14,930
- First build on devices 20.1%
- CAD 39,235.20 to 60,018.60
- Testing and fixes 2.5%
- CAD 4,880 to 7,465
- Store submission 6.7%
- CAD 13,078.40 to 20,006.20
- Launch 9.7%
- CAD 18,934.40 to 28,964.20
- Holdback, 30 days after launch (10%)
- CAD 19,520 to 29,860