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labs@atheron:~/industries/equipment-rental/bots$ run bot --discord --telegram

Rental off-rent bot

Off-rent and service requests from contractors on Telegram.

Contractors take equipment off rent from the job site, often after hours. A bot that takes the request, records the time and tells them it was received ends the argument about when a contract should have stopped.

// what matters here

What is different in this industry.

01

Time-stamped the moment it is sent

An off-rent request is recorded when the contractor sends it, not when someone listens to the voicemail.

02

Location from the phone

Pickup requests carry the site location, so the driver goes to the right gate.

03

Breakdowns with photos

A breakdown report arrives with photos and the unit number, routed to the service team.

04

Status back to the customer

The bot replies when a request is accepted and when the unit is collected.

// example projects

Priced examples for this service.

Each one is hypothetical, labelled as such, and priced live from our rate card. Open any of them in the estimator and make it yours.

Example projectBot with a web dashboard

Off-rent and service request bot

Hypothetical. Not a client, not a result.

// The problem

Contractors call the branch to take equipment off rent or report a breakdown, the calls go to voicemail, and the contract runs on while the message waits.

// What we would build

A Telegram bot contractor customers use to call units off rent, request a pickup or report a breakdown with a photo, with each request time-stamped and sent to the branch, and replies on its status.

// What is in it

  • Off-rent requests time-stamped the moment they are sent
  • Pickup requests with the site location from the phone
  • Breakdown reports with photos, routed to the service team
  • Status replies when a request is accepted or a unit is collected

// Stack

  • Telegram Bot API
  • Node.js
  • PostgreSQL
  • DigitalOcean

// estimate

Build
≈ US$18,900 to US$28,900, delivered within 5 weeksCAD 26,900 to 41,200
Hosting
≈ US$176 a monthCAD 250 a month
Support
≈ US$1,000 a monthCAD 1,425 a month

Prices in your currency are estimates from today's Bank of Canada rate. All invoicing is in CAD or USD.

Timeline by milestone

Commands agreed
0.5 weeks
Working in a test server
1.5 to 2.5 weeks
Hardening and testing
0.5 to 1 weeks
Launch
0.4 weeks

How it is paid

Deposit 30%
CAD 8,070 to 12,360
Commands agreed 15%
CAD 4,035 to 6,180
Working in a test server 30%
CAD 8,070 to 12,360
Launch 15%
CAD 4,035 to 6,180
Holdback, 30 days after launch (10%)
CAD 2,690 to 4,120

// questions

Questions we get about this.

Why Telegram for an off-rent bot?

It is free for customers, works well on poor site connections and handles photos and locations. SMS or a web chat can be scoped instead.

Does the off-rent bot connect to our contracts?

It can read contract status and record requests in your rental system through its interface, or send them to the branch by email where there is none.

Can customers rent equipment through the bot?

This example covers off-rent, pickups and breakdowns. New rentals are better in the booking portal, where availability and deposits are shown.

// next

Not quite your project?

Tell us what you have in mind. We will come back to you with a range and the questions that would narrow it. Or book a call and talk it through.

Telegram bot for equipment off-rent and service requests | Atheron Network Labs