labs@atheron:~/industries/healthcare/apps$ build app --web --mobile

Patient portals

A portal and app built around how your clinics book.

Most patient portals are an add-on to the EMR, and patients give up halfway through booking. We build the portal and the app around how your clinics book, remind and take payment, and connect them to the practice system your front desk already uses.

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// what matters here

What is different in this industry.

One calendar, not two

Bookings write to your practice management system through its interface, so the front desk never reconciles an online calendar against the real one.

Forms done before the visit

Intake, history and consent forms are filled in on the phone at home and stored with the chart, so the waiting room has no clipboards.

Health data kept in Canada

Records are hosted in a Canadian region with access logged per user. We build to PIPEDA and the provincial health privacy acts with your privacy officer.

Fewer no-shows without more calls

Reminders go by push, text or email, and a patient can confirm or rebook from the message itself.

// example projects

Priced examples for this service.

Each one is hypothetical, labelled as such, and priced live from our rate card. Open any of them in the estimator and make it yours.

Example projectWeb appMobile app

Patient portal with a mobile app

Hypothetical. Not a client, not a result.

// The problem

A group of physiotherapy and dental clinics books every appointment by phone, sends reminders by hand and collects intake forms on clipboards in the waiting room.

// What we would build

A patient portal and an iOS and Android app for booking, intake forms, reminders and payments, connected to the clinics' practice management system so the front desk sees one calendar.

// What is in it

Online booking against real clinician availability, per clinic
Intake and consent forms filled in before the visit, stored with the chart
Reminders by push, text and email, with rebooking from the message
Payments and receipts for services not covered by public plans
English and French throughout
Health data hosted in a Canadian region, with access logged

// Stack

Next.js
React Native
PostgreSQL
Practice management system API
Stripe
AWS (Canada region)

// estimate

Build: ≈ US$182,000 to US$278,000, delivered within 29 weeksCAD 258,500 to 395,500
Hosting: ≈ US$492 a monthCAD 700 a month
Support: ≈ US$2,500 a monthCAD 3,565 a month

Prices in your currency are estimates from today's Bank of Canada rate. All invoicing is in CAD or USD.

Timeline by milestone

Discovery: 2.9 to 3.4 weeks
Design approved: 7.4 to 12.4 weeks
Core features: 1.9 to 2.9 weeks
Full build: 1.4 to 1.9 weeks
First build on devices: 3.4 to 6.4 weeks
Testing and fixes: 0.4 to 0.9 weeks
Store submission: 0.4 to 0.9 weeks
Controls built and evidenced: 0.9 weeks
Readiness review: 0.9 weeks
Launch: 0.9 to 1.4 weeks

Outside our hands, and added to the calendar

App store review: 1 week
EHR vendor approval and test access: 1 to 4 weeks
Booking a penetration tester and their report: 2 to 4 weeks

How it is paid

Deposit 20%: CAD 51,700 to 79,100
Discovery 7.2%: CAD 18,612 to 28,476
Design approved 7.2%: CAD 18,612 to 28,476
Core features 5.9%: CAD 15,251.50 to 23,334.50
Full build 3.9%: CAD 10,081.50 to 15,424.50
First build on devices 15.6%: CAD 40,326 to 61,698
Testing and fixes 1.9%: CAD 4,911.50 to 7,514.50
Store submission 5.2%: CAD 13,442 to 20,566
Controls built and evidenced 7.7%: CAD 19,904.50 to 30,453.50
Readiness review 7.7%: CAD 19,904.50 to 30,453.50
Launch 7.7%: CAD 19,904.50 to 30,453.50
Holdback, 30 days after launch (10%): CAD 25,850 to 39,550

Start from this example

// questions

Questions we get about this.

Will it work with our EMR or practice system?

Usually, through the system's own interface or an integration partner it approves. We confirm what your system allows before we quote.

Can patients pay for uninsured services in the app?

Yes. Card payments and receipts go through a payment processor, so card numbers never touch your systems.

Where is patient data stored by the portal?

In a Canadian cloud region by default, encrypted at rest and in transit, with every access by staff recorded.

Back to the industry: Healthcare About the service: Web and mobile apps

// next

Not quite your project?

Tell us what you have in mind. We will come back to you with a range and the questions that would narrow it. Or book a call and talk it through.

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