Multilingual help centre and assistant
Hypothetical. Not a client, not a result.
// The problem
A tour company answers the same questions about meeting points, weather, accessibility and what to bring, by email, in many languages, mostly from guests who have not booked yet.
// What we would build
A help centre written from the operator's own information in the languages its guests speak, and an assistant on the site that answers from it and passes anything else to staff. It uses a frontier model through its API: the information is public and guests write in many languages.
// What is in it
- A help centre on meeting points, weather, accessibility and what to bring
- Pages and answers in your guests' languages, reviewed where it matters
- Questions it cannot answer passed to staff by email
- No card details in the conversation
- Your team edits the help centre without a developer
// Stack
- Frontier model API
- Next.js
- PostgreSQL with pgvector
- DigitalOcean
// estimate
- Build
- ≈ US$82,100 to US$125,000, delivered within 21 weeksCAD 116,900 to 178,700
- Hosting
- ≈ US$218 a monthCAD 310 a month
- Support
- ≈ US$1,000 a monthCAD 1,425 a month
Prices in your currency are estimates from today's Bank of Canada rate. All invoicing is in CAD or USD.
- AI route
- Frontier model
- Model running cost
- ≈ US$42 a monthCAD 60 a month
Timeline by milestone
- Discovery
- 2.9 to 3.4 weeks
- Specification and evaluation plan
- 0.4 weeks
- Design approved
- 2.4 to 3.4 weeks
- Core features
- 1.4 to 1.9 weeks
- Full build
- 0.9 to 1.4 weeks
- Working pilot
- 3.9 to 6.4 weeks
- Testing and fixes
- 0.9 to 1.9 weeks
- Launch
- 0.9 to 1.4 weeks
- Production
- 0.9 to 1.4 weeks
How it is paid
- Deposit 20%
- CAD 23,380 to 35,740
- Discovery 2%
- CAD 2,338 to 3,574
- Specification and evaluation plan 10.2%
- CAD 11,923.80 to 18,227.40
- Design approved 2%
- CAD 2,338 to 3,574
- Core features 6.2%
- CAD 7,247.80 to 11,079.40
- Full build 4.1%
- CAD 4,792.90 to 7,326.70
- Working pilot 30.7%
- CAD 35,888.30 to 54,860.90
- Testing and fixes 2%
- CAD 2,338 to 3,574
- Launch 2%
- CAD 2,338 to 3,574
- Production 10.8%
- CAD 12,625.20 to 19,299.60
- Holdback, 30 days after launch (10%)
- CAD 11,690 to 17,870