Guest and conditions assistant
Hypothetical. Not a client, not a result.
// The problem
A resort's guest services answer the same questions about lifts, parking, rentals and lessons all day by phone and chat, and the answers change as conditions do.
// What we would build
An assistant on the website and app that answers from the resort's own information and today's live conditions, changes rentals and lessons through the resort's systems, and hands to guest services with the conversation attached. It uses a frontier model through its API: resort information is public and guests write in several languages.
// What is in it
- Answers from your guest guide and today's conditions
- Rental and lesson changes through your systems
- Replies in the guest's language
- Handoff to guest services with the conversation
- No card details in the conversation
// Stack
- Frontier model API
- Next.js
- PostgreSQL with pgvector
- Ticketing interface
- AWS
// estimate
- Build
- ≈ US$87,000 to US$133,000, delivered within 21 weeksCAD 123,900 to 189,400
- Hosting
- ≈ US$558 a monthCAD 795 a month
- Support
- ≈ US$2,500 a monthCAD 3,565 a month
Prices in your currency are estimates from today's Bank of Canada rate. All invoicing is in CAD or USD.
- AI route
- Frontier model
- Model running cost
- ≈ US$383 a monthCAD 545 a month
Timeline by milestone
- Discovery
- 2.9 to 3.4 weeks
- Specification and evaluation plan
- 0.4 weeks
- Design approved
- 2.4 to 3.4 weeks
- Core features
- 1.4 to 1.9 weeks
- Full build
- 0.9 to 1.4 weeks
- Working pilot
- 3.9 to 6.4 weeks
- Testing and fixes
- 0.9 to 1.9 weeks
- Launch
- 0.9 to 1.4 weeks
- Production
- 0.9 to 1.4 weeks
How it is paid
- Deposit 20%
- CAD 24,780 to 37,880
- Discovery 2%
- CAD 2,478 to 3,788
- Specification and evaluation plan 10.2%
- CAD 12,637.80 to 19,318.80
- Design approved 2%
- CAD 2,478 to 3,788
- Core features 6.2%
- CAD 7,681.80 to 11,742.80
- Full build 4.1%
- CAD 5,079.90 to 7,765.40
- Working pilot 30.7%
- CAD 38,037.30 to 58,145.80
- Testing and fixes 2%
- CAD 2,478 to 3,788
- Launch 2%
- CAD 2,478 to 3,788
- Production 10.8%
- CAD 13,381.20 to 20,455.20
- Holdback, 30 days after launch (10%)
- CAD 12,390 to 18,940