Visitor and member assistant
Hypothetical. Not a client, not a result.
// The problem
A winery in a tourist region answers the same questions about hours, tastings, shipping and club rules all season, in English, French and other languages, mostly after closing.
// What we would build
A help centre written from the winery's own information, and an assistant on the website that answers from it in the visitor's language and hands anything else to staff. It uses a frontier model through its API: the information is public, visitors write in many languages, and traffic is low.
// What is in it
- A help centre on visits, tastings, shipping and the club
- Answers in the visitor's language, from your own pages
- Questions it cannot answer passed to staff by email
- No card or member details in the conversation
- Your team edits the help centre without a developer
// Stack
- Frontier model API
- Next.js
- PostgreSQL with pgvector
- DigitalOcean
// estimate
- Build
- ≈ US$91,300 to US$140,000, delivered within 21 weeksCAD 130,000 to 198,800
- Hosting
- ≈ US$218 a monthCAD 310 a month
- Support
- ≈ US$1,000 a monthCAD 1,425 a month
Prices in your currency are estimates from today's Bank of Canada rate. All invoicing is in CAD or USD.
- AI route
- Frontier model
- Model running cost
- ≈ US$42 a monthCAD 60 a month
Timeline by milestone
- Discovery
- 2.9 to 3.4 weeks
- Specification and evaluation plan
- 0.4 weeks
- Design approved
- 2.4 to 3.4 weeks
- Core features
- 1.4 to 1.9 weeks
- Full build
- 0.9 to 1.4 weeks
- Working pilot
- 3.9 to 6.4 weeks
- Testing and fixes
- 0.9 to 1.9 weeks
- Launch
- 0.9 to 1.4 weeks
- Production
- 0.9 to 1.4 weeks
How it is paid
- Deposit 20%
- CAD 26,000 to 39,760
- Discovery 2%
- CAD 2,600 to 3,976
- Specification and evaluation plan 10.2%
- CAD 13,260.00 to 20,277.60
- Design approved 2%
- CAD 2,600 to 3,976
- Core features 6.2%
- CAD 8,060.00 to 12,325.60
- Full build 4.1%
- CAD 5,330.00 to 8,150.80
- Working pilot 30.7%
- CAD 39,910.00 to 61,031.60
- Testing and fixes 2%
- CAD 2,600 to 3,976
- Launch 2%
- CAD 2,600 to 3,976
- Production 10.8%
- CAD 14,040.00 to 21,470.40
- Holdback, 30 days after launch (10%)
- CAD 13,000 to 19,880